Payment Policy

Accepted Payment Method

At Hellotee.net, we exclusively accept PayPal for all transactions to ensure the highest level of security and convenience for our customers.

Why We Use PayPal

✔️ Secure Transactions - Industry-leading fraud protection
✔️ Buyer Protection - Eligible purchases covered by PayPal's protection program
✔️ Multiple Payment Options - Pay via PayPal balance, credit cards, or bank accounts
✔️ International Payments - Accepts payments from over 200 countries

Note: You don't need a PayPal account - PayPal's guest checkout accepts all major credit cards.

Payment Process

  1. Add items to your cart and proceed to checkout

  2. Select PayPal as your payment method

  3. Complete payment through PayPal's secure portal

  4. Receive confirmation - Instant PayPal receipt + order confirmation from Hellotee.net

Payment Security

  • All transactions are encrypted with SSL technology

  • We never store your payment information on our servers

  • PayPal handles all sensitive financial data

Common Payment Issues

🔹 Declined Payments may occur due to:

  • Insufficient funds

  • Bank/card issuer restrictions

  • PayPal security checks

🔹 Pending Payments typically clear within 1-3 business days

Refunds & Disputes

  • Refunds are processed through our Refund Policy

  • Payment disputes must be reported within 7 days

  • For unauthorized charges, contact PayPal immediately and email info@hellotee.net

Sales Tax

  • CA residents: 7.25% sales tax applied

  • International customers: Responsible for any customs/duties

Need Help With Payment?

Contact our support team:
📧 info@hellotee.net
⏰ (GMT-7) Everyday 9:00 am - 6:00 pm